7b77 Privacy Policy
This policy fully describes how your personal information is collected at 7b77, for what purposes it is used, and how it is kept secure.
Introduction and Scope
This Privacy Policy has been prepared by the company operating the 7b77 platform and applies to our website, mobile application, and all related services. This policy explains how 7b77 handles your personal information — from collection through to storage and protection.
By using our services, you agree to the terms described in this policy. To learn about the full terms governing our services, please read our Terms and Conditions, which set out all obligations relating to your use of the account in detail.
This policy has been prepared specifically for users residing in Bangladesh. 7b77 is fully committed to protecting your personal information.
The purpose of this policy is to ensure complete transparency with you. We believe that data protection is a fundamental right, and 7b77 is firmly committed to respecting that right.
Data Collection
We collect various types of information when you open an account and use services at 7b77. This information comes from two main sources — what you provide directly, and what is generated automatically through your use of the platform.
Information You Provide Directly
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Payment information for deposits and withdrawals (bKash, Nagad, Rocket, Upay, bank transfer)
- Messages you write in support chat and email
Automatically Collected Information
- Device type, operating system, and browser information
- IP address and approximate geographic location
- Login time, session duration, and pages visited
- Records of betting and gaming activity
- Information collected through cookies and similar technologies
- Referral source and traffic analytics data
As part of the identity verification process, we may request photos or scans of government-issued documents. These documents are used solely to confirm your identity and are kept in a secure environment.
Use of Data
7b77 uses collected information for specific, defined purposes. We never use your information for unnecessary purposes or without your consent.
3.1 Service Delivery and Operations
Your information is used to create and maintain your account, process deposits and withdrawals, manage betting and gaming activity, and provide customer support via 24/7 live chat and email.
3.2 Identity Verification and Security
We verify identity to confirm ownership of each account and to prevent fraud and unauthorised access. Ensuring that an account is registered to a real individual is necessary for your own protection.
3.3 Bonuses and Promotions
Your transaction and activity data is used to correctly award bonuses applicable to your account, such as a welcome bonus or VIP cashback.
3.4 Communication
We use your contact information to send important account notifications, security alerts, transaction confirmations, and responses to support requests you have made.
3.5 Responsible Gaming
We use data to monitor your betting activity, identify possible signs of problems, and provide timely assistance. 7b77 follows the Responsible Gaming Policy, which allows setting betting limits and self-exclusion on our platform.
3.6 Analytics and Improvement
We analyse aggregated (non-personal) data to improve platform performance, plan new features, and enhance the user experience.
Cookies and Tracking
The 7b77 platform uses cookies and similar technologies. These technologies store small data files in your browser that help recognise you on subsequent visits and improve your experience.
5.1 Types of Cookies
Essential Cookies
These cookies are essential for the core functions of the platform. They are required to maintain your logged-in state, carry out security checks, and secure transactions. These cookies cannot be disabled, as the service will not function properly without them.
Analytics Cookies
These cookies are used to understand how our platform is being used. Information such as the number of page visits, where users spend more time, and which sections are most popular helps us improve our service.
Preference Cookies
These cookies are used to remember your language selection, preferred game categories, and other personalised settings, so you do not have to set everything up again on each visit.
5.2 Cookie Controls
Cookies can be managed or deleted from your browser settings. However, disabling essential cookies will affect the platform's functionality. Instructions for changing cookie settings in different browsers can be found on each browser's help page.
Data Security
7b77 takes both technical and organisational measures to protect your data. Our security arrangements are continuously reviewed and improved.
SSL Encryption
All data transfers are encrypted using SSL/TLS technology.
Encrypted Storage
Stored data is held in encrypted databases.
Access Controls
Only authorised staff can access the information they require.
Regular Monitoring
Systems are monitored to detect unauthorised access and unusual activity.
Important: Never share your account password or OTP with anyone. No representative of 7b77 will ever ask for your password or OTP.
Data Retention
7b77 retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is held.
7.1 Active Accounts
All necessary information is retained while your account remains active. This includes your profile information, transaction history, and records of gaming activity.
7.2 After Account Closure
Even after an account is closed or deactivated, records of financial transactions and identity verification information are retained for a specified period to meet legal obligations. Once that period has passed, the data is securely deleted or anonymised.
7.3 Legal Obligations
If a dispute, legal claim, or investigation is ongoing, relevant information may be retained until the matter is resolved.
Your Rights
7b77 respects your rights over your personal information. Your main rights are described below.
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your stored data.
Right to Rectification
If any of your information is incorrect, you have the right to have it corrected. This can be done through your account settings or via support.
Right to Erasure
In certain circumstances, you have the right to request deletion of your data. However, some information may not be possible to delete due to legal obligations.
Right to Object to Processing
You have the right to object to marketing communications and certain analytical processing.
To exercise these rights or for any questions about your data, please contact our support team. To learn more about us and how we operate, visit the About Us page.
Underage Users
All services at 7b77 are for individuals aged 21 and above only. Age is verified at the time of account registration, and no person under the age of 21 is permitted to open an account.
If we become aware that an underage person is using our platform, that account will be closed immediately and any collected data will be securely deleted.
If you believe an underage person is using this platform, please notify our support team immediately. 7b77 is fully committed to the protection of children and young people.
Policy Changes
7b77 reserves the right to amend this Privacy Policy when necessary. This policy may be updated from time to time due to expansion of services, technical changes, or legal obligations.
10.1 Notification of Changes
If significant changes are made to the Privacy Policy, we will notify you via your registered email or through a notice on the platform. The date of the change will be noted in the "Last updated" section at the top of this page.
10.2 Meaning of Continued Use
Your continued use of the platform after an updated policy has been published will be treated as your agreement to the new policy. If you object to the changes, you may contact us or request that your account be closed.
Contact Us
If you have any questions or feedback about the privacy policy, or any requests regarding your information, please contact 7b77's support team. Our support team is available 24/7 to assist you in both Bengali and English.
For general questions, visit our FAQ page — there you'll find answers to many frequently asked questions about accounts, payments, and bonuses all in one place.
Privacy Support
We are ready to help with any matter related to data protection
Email:
Or chat with us directly on live chat — available 24/7