7b77 Responsible Gambling
Gaming is enjoyable when it stays entertainment. 7b77 wants you to stay in control at all times — over your time, your money and your wellbeing. On this page we explain how to play within safe limits and where to get help if things go wrong.
Strict 21+ age requirement
To take part in any gaming activity at 7b77, including casino or betting, you must be at least 21 years old. Allowing a minor to access an account is strictly prohibited. Age is verified at registration and additional proof may be requested at any time if there is cause for concern.
Why responsible gambling matters
Online gaming and sports betting are a form of entertainment for many people. But for some, it can get out of control. 7b77 believes gaming should always be a conscious choice — not driven by emotion or pressure. Our terms and conditions make clear that players are responsible for their own gaming behaviour, and we actively support that responsibility.
You should not play with money whose loss would cause hardship in your daily life. Never use rent, food or family expense money for gaming. Set a clear budget before you play and commit to staying within that limit.
Our FAQ section also has more information on responsible gambling — especially about account limits and the self-exclusion process.
Control is yours — know your tools
7b77 provides a number of practical tools that let you set your own limits on gaming activity.
Deposit limit
Set a maximum amount you will deposit per day, per week or per month. Lowering a limit takes effect immediately; raising it takes some time to process.
Session time limit
Decide in advance how long you will play in one sitting. When the set time is up, the session closes automatically, helping you take a break from extended gaming.
Cooldown break
Pause your account temporarily for a set period — from 24 hours to several weeks. Come back once you have had time to clear your head.
Self-exclusion
If you feel you need a long-term break, apply for self-exclusion. During this period the account is fully closed and no promotional communications will be sent.
Loss limit
Set a limit after which you can no longer play once a certain amount has been lost. When the limit is reached, the session closes automatically.
Account closure request
If you want to permanently close your account for any reason, contact us via live chat or email. We will act promptly.
How do you activate these limits?
To activate or change any of the above tools, contact 7b77's 24/7 live chat or write to our support email. Our team provides assistance in both Bengali and English. A confirmation message will be sent to you after your request is processed.
Recognise the warning signs
Gaming problems do not appear overnight. If you notice the signs below, it is time to take a break.
Playing repeatedly to recover lost money
The urge to play again to win back losses — known as "chasing losses" — is one of the main signs of problem gambling.
Withdrawing from family and work
Watch out for whether gaming is causing you to neglect family responsibilities, friendships or work duties.
Restlessness when not playing
Feeling irritable, anxious or uncomfortable when not playing can be a sign of dependence.
Hiding gaming activity
Concealing or denying your gaming activity from family or people close to you is an important warning sign.
Playing with borrowed money or savings
Using emergency savings, borrowed money or funds meant for family needs for gaming is dangerous.
Playing longer than planned
Letting hours pass by saying "just a little more" — losing track of time is also a sign of a problem.
Ask yourself
Think through the questions below. If the answer to more than one is "yes", tell someone or take a break.
- Am I playing beyond my budget?
- Am I coming back repeatedly to recover lost money?
- Is my family worried about my gaming?
- Am I skipping sleep, meals or work to play?
- Have I lied to or hidden things from someone about my gaming?
- Do I want to stop gaming but feel I cannot?
Answering "yes" to these questions does not mean you are weak — it means you are trying to understand yourself. Asking for help is a sign of strength. Contact us or speak to someone you trust in your family.
Ways to get help
You are not alone. If you feel there is a problem, support is available through any of the following.
7b77 live chat support
Talk to us via live chat at any time of day or night. Discuss any request — self-exclusion, deposit limits or account closure. We provide support in both Bengali and English.
Family and people close to you
Tell a trusted family member or friend about your situation. Their support may be the most effective step you can take. Speak openly without shame or hesitation.
Professional advice
Speak with a mental health professional or a behavioural addiction counsellor. Government hospitals and private organisations in Bangladesh provide these services.
Contact by email
You can also write to our support email outside of live chat. The matter will be handled with complete confidentiality. Contact address: [email protected]
Our About Us page has more details about who we are and what we stand for. We believe a responsible platform succeeds only when its users are healthy and protected.
Responsible gambling FAQs
Answers to commonly asked questions are provided below.